Digital Evidence Management System Frequently Asked Questions (DEMS).

Your CCTV security cameras can help Hampshire and Isle of Wight Constabulary deter and solve crime. Registering your cameras will streamline the information exchange, making it easier for Hampshire and Isle of Wight Constabulary to identify which of your cameras may have evidential footage and simplify the process of making it available to the Investigating Officer.

What is DEMS and NIce Investigate

NICE Investigate is a Digital Evidence Management Solution (DEMS). This software tool helps Hampshire and Isle of Wight Constabulary to manage digital evidence associated with an investigation. The software improves the way that Hampshire and Isle of Wight police can collaborate with businesses and organisations to collect digital evidence electronically, making it quicker and easier.

How does this help the police?

NICE Investigate automates and speeds up the entire evidence collection, discovery, analysis, management, notification and sharing process.

It improves the way Hampshire and Isle of Wight Constabulary work by eliminating manual, time consuming evidence collection and analysis activities, ultimately helping investigators close more cases faster.

Investigators can now spend less time gathering and organising evidence, checking and rechecking to ensure they have everything and have more time for investigating.

How does this help businesses?

NICE Investigate makes it easier for business & organisations to share digital (often CCTV) evidence with Hampshire and Isle of Wight Constabulary.

By registering with the system it enables Hampshire and Isle of Wight Constabulary to request the relevant footage from you via NICE Investigate. You will receive an email notification asking you to provide the relevant footage associated with an investigation.

The footage no longer will need to be download to a memory stick or burnt to a CD. The system enables you to send the footage via an online portal quickly and easily.

“We are the first, but I am sure we will not be the last as more retailers and police forces come on stream – to me it’s a no brainer.” Iona Blake - Security and Incident Manager, Boots UK.

Why do business and organisation decide to use NICE Investigate?

The solution dramatically improves crime investigation processes and outcomes:

• Pre-Registered cameras - via the community portal - mean instant and easy sharing of CCTV footage to report an incident
  
  
• Camera registration, reporting a crime and sharing of multimedia (CCTV, images) is quick and easy
  
  
• Reduced risk of evidence being “lost” in the post or misplaced
  
  
• No disruption to the business or to staff by having to wait after hours to burn data to discs
  
  
• Helps make the local community a safer place for your business and members of the public
  
  
• Information is kept safe and secure; never made public

Participation is FREE and always remains 100% voluntary

Who can see the data (for any purpose)?

Your address and nominated contact details as well as any registered cameras would be visible to Hampshire and Isle of Wight Constabulary along with the media that you submit in response to a request for footage.

Once uploaded can the data be accessed/edited by the uploader?

There are no editing functions in the online portal. Once it is received by Hampshire and Isle fo Wight Constabulary the original submitted version is always kept, hashed protected and cannot be edited.

By registering with NICE Investigate will Hampshire and Isle of Wight Constabulary have access to my CCTV system?

No. By registering with the system you are making it easier for us to request the footage we require to help an investigation. The only footage we will have access to will be the footage you send us.

Does Hampshire and Isel of Wight Constabulary have access to the Online Registration Portal?

No. Hampshire and Isle of Wight Constabulary cannot access the portal. When you register it is only you who has access to the portal. By registering and uploading your camera details it makes the process of sharing footage with Hampshire and Iself of Wight Constabulary much quicker and easier.

What is the retention period of the data?

The retention period of the data follows Hampshire and Isle of Wight Constabulary’s retention and deletion policy. Here is our privacy guide to how your data will be used by us.

Which National Businesses have signed-up so far?

Boots, Marks and Spencer’s, Home Bargains,  Poundland, Apple, Argos and The Range are just a few of many retailers that have securely registered nationally.

Why NICE?

Leveraging 30+ years of experience helping thousands of public safety agencies manage their digital evidence, NICE has developed the industry’s first end-to-end digital investigation and evidence management solution. Running on the Microsoft Azure cloud, NICE Investigate automates the collection, analysis and sharing of ALL digital evidence, so investigators can close more cases faster. NICE Investigate is currently being used by 15 forces and policing organisations in England and Wales.     

NICE holds ISO27001 for the purposes of creating and operating a homeland security system.

For more information and to register please contact [email protected]