Following a review of Hampshire Constabulary’s Key Holder Registration Scheme, taking into consideration the operational impacts on Hampshire Constabulary, the reduction of subscription numbers, costs and service delivery, as well as the impact on our customers, we will no longer be renewing annual subscriptions after they expire.

Please note, that this is just in relation to the Key Holder Registration Service, all other services relating to your alarm will remain unchanged.

We do appreciate that this decision may cause you some concerns, which was one of the factors that considered when making this decision.

There are a large number of companies listed on line who do provide a key holder service. Also, alarm companies who manage Type A alarms have a statutory requirement to have a key holder registration scheme, and this service is often available to customers with Type B alarms as well.