A national charity and network of local charities offering confidential advice online, over the phone, and in person, for free.
If you’re a witness at a criminal court in England or Wales, you can get free and independent support from the Citizens Advice Witness Service. It doesn’t matter who you’re a witness for, you can still get help.
A website that helps victims and witnesses of crime in England and Wales. It has information on what happens after reporting a crime, the people you might meet, the support you should get and how to complain if something goes wrong.
A national charity dedicated to helping anyone affected by crime to cope with and recover from their experience. It offers services not only to victims and witnesses, but also to their friends and family.
If it doesn't have an office in your area, it can point you to local help.
Support is available for all those involved in a road traffic collision, whether or not anyone’s injured.
We understand that the time after a crash is a very traumatic experience for all involved and everyone will react differently. Some people may need little or no help, while others will need emotional and practical support to cope.
Together with the charity Victim Support we can offer support to victims and witnesses of collisions.
At a collision, we give you a copy of the Victim Support help guide (if you’ve been a collision victim or witness and don’t have your booklet, you can download it below).
The guide encourages those involved in a collision to:
talk through what happened to help clarify the events and make sense of what happened
drive again, as soon as possible
accept what has happened and learn from it
use coping techniques to deal with the impact
Victim Support referral
If you or somebody involved in a collision are struggling to cope we can refer you to Victim Support for more help.
To get your referral, please contact the officer who was at the collision (or who is your contact for any investigation).
Further advice and support
Samaritans – trained operators available 24 hours a day.
We're asking people who have been a victim of crime to complete a short satisfaction survey. If selected, you'll be sent a text from mobile 07447 107 934 (+44 7447 107 934) or an email from [email protected] with a link to the survey to complete online. The survey is managed by GovMetric on our behalf. We will never ask you for any personal information, completing the survey is voluntary and you can ‘opt out’ at any time.