Be aware of doorstep criminals

Doorstep criminals are targeting residents in your area.

We use this term to describe distraction burglary and rogue trading.

Offenders knock on the door pretending to be someone else. They distract the resident to gain entry and steal items from inside, sometimes with an accomplice. Offenders may pretend to have lost a pet or claim they need to use your home phone. They may claim they are from a council, utility supplier or even police.


If you're not sure, don't open the door.  Read our crime prevention advice and always:

  • lock all doors, even when at home
  • use a chain or spy hole
  • stop unknown people from entering
  • tell the police about unwanted or suspicious callers by calling 101

If it's an emergency, it's always 999.  You can also provide information to the independent Crimestoppers charity if you wish to stay anonymous by calling 0800 555 111.  Accessible contact methods are also available.

Sarah Cohen, one of our Crime Prevention Advisors, gives a short introduction to preventing doorstep crime:

Sarah also speaks about how to identify and prevent courier fraud:

See how one of our Neighbourhood Watch co-ordinators supports neighbourhood policing teams in Southampton:

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