Victim support for collisions

Support is available for all those involved in a collision, where there is an injury or not.

We understand that the aftermath of a crash is a very traumatic experience for all involved and everyone will react differently. Some people may need little or no help, while others will need emotional and practical support to cope. Therefore, we offer support to victims and witnesses of all collision with help from Victim Support.

When we attend a collision, we aim to provide you with a copy of the Victim Support help guide produced in collaboration with us and Thames Valley Police. If you have not received the booklet or no longer have the copy we gave you, it is available to download:

The guide encourages those involved in a collision to:

  • talk through what happened to help clarify the events and make sense of what happened
  • drive again, as soon as possible
  • accept what has happened and learn from it
  • use coping techniques to deal with the impact

Victim Support referral

If you or somebody involved in a collision are struggling to cope and feel you would benefit from the help offered by Victim Support, we can refer you to them for further support. Contact the officer who attended (or who is your point of contact for any investigation) for us to do so.

Further advice and support

Samaritans - trained operators available 24 hours a day.

Brake - the road safety charity.

Citizens Advice - provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

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