Emergencies

Remember, in an emergency always call 999. This is when you need an immediate response because

  • a crime is in progress
  • someone suspected of a crime is nearby
  • there is danger to life
  • violence is being used or threatened.

More than half of the 999 calls we receive do not relate to an emergency and could potentially delay police response to an urgent situation elsewhere.

Please use common sense. If your situation doesn't require immediate police action although it's nevertheless important, do consider other ways of contacting us - we want to hear from you and assist you in any way we can.


Non-emergencies 

In all other circumstances, you should phone 101, for example

  • to report a crime that doesn't need an urgent response
  • to give us information about crime in your area
  • for general advice, information and feedback on police matters
  • if you'd like to speak to your local police officer
  • to find out about beat surgeries or other police events in your area
  • to get an update on a crime if you have been a victim
  • to arrange a visit by an officer.
 

Download our 101 leaflet here (.pdf).

101 is available 24 hours a day, seven days a week across England and Wales. Calls from landlines and mobile networks cost 15 pence per call, no matter what time of day or how long you are on the phone.

When you want to call us from another county, dial 101 and you will be given the option to speak to the local police force or be connected to another police force of your choice.

If you are calling from outside England and Wales, dial 01962 841534.

Further information on 101 can be found on the national 101 website.


Dedicated contact numbers not operated by Hampshire Constabulary

Anti-terrorist hotline                 

0800 789 321

The terrorist threat remains real and there is no room for complacency. You should remain alert and aware of your surroundings at all times. If something strikes you as suspicious and out of place then trust your instincts and call the anti-terrorist hotline. Calls are taken in confidence by specialist officers who will analyse your information. They'll decide if and how to follow it up. Your call could be vital to us however unsure you may be.

Action Fraud

0300 123 2040

Action Fraud is the UK's national fraud reporting centre. They will take reports of fraud offences, as well as providing reassurance, advice and support to callers. Click here for further information on fraud.

Crimestoppers

0800 555 111

If you wish to give information anonymously, you can call the charity Crimestoppers. Further information on Crimestoppers can be found here.


Alternative methods

If you experience genuine problems using a telephone to contact the police, you may benefit from our Direct Access Line

 

If you are deaf, hard of hearing, speech impaired or deafblind you can also use the following:

  • Emergency SMS - 999 (registered users only: www.emergencysms.org.uk)
  • Non-emergency SMS - 07781 480999
  • Emergency Minicom TextRelay - 18000
  • Non-emergency Minicom TextRelay - 18001 101
  • Police 24 hour Fax - 01962 874201 
Click here for further information on the support available.