Every victim of crime will be offered the opportunity of a visit from their local Safer Neighbourhoods team as part of Hampshire Constabulary’s commitment to providing an excellent service.
Last year, Hampshire Constabulary introduced a new appointments system which allowed any caller who required police attendance for a non-emergency situation the opportunity of making an appointment to see an officer within 48 hours. This was part of the force’s response to meeting the commitments outlined in the Policing Pledge which was launched nationally in 2008.
Hampshire Constabulary is now introducing a further service which builds on this commitment by offering victims of every crime, who haven’t already seen an officer, the opportunity of a visit from their local Safer Neighbourhoods Team (SNT).
As part of this initiative, police officers, PCSOs and Special constables will also provide every victim visited with a victim care pack which contains information about what happens once a crime is reported and how to contact Victim Support and other agencies. They will also receive a contact card which will be an agreement between officers and victims about how and when they wish to be kept informed of progress in relation to their case, as well as information about the local SNTs and a form encouraging victims to tell the force what they think the local policing priorities in their area should be.
The current priorities for every neighbourhood in Hampshire and the Isle of Wight are determined by engagement with each local community through events such as public meetings, beat surgeries, surveys, and feedback forms published online and available in police stations.
Community priorities are published on the local policing pages of the force website with updates from the Safer Neighbourhoods teams, outlining action that has been taken to address them. The website has a postcode search facility which allows visitors to the site the chance to see the priorities for where they live. Alternatively residents can call 101 and ask for information about the priorities in their area.
Get Involved
To find out when the next beat surgery or meeting is taking place in your neighbourhood, visit your local neighbourhood team web page at www.hampshire.police.uk from where you can also email your local team, or call 101. If you have information about crime in your neighbourhood, contact the Crimestoppers charity anonymously on 0800 555 111. Mini-Com users can call 01962 875000. From outside Hampshire and the Isle of Wight, please call 0845 045 45 45.
We want your feedback, good or bad, on the service we provide. Visit the Your Voice Counts pages to let us know how we're doing.
