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June 2010
"I wish to comment on an incident in which my wife and I were involved in Winchester. We were crossing the main street outside the bus station when a car parked against the kerb appeared to have backed out knocking us both to the ground. Fortunately our injuries were minor, though they involved a visit to hospital for stitches to my wife's elbow.
"Among those attending were two young officers from your force. We would like to commend them for their care and sensitive support in an upsetting situation. They followed us to hospital and by taking us back after treatment to the bus station we were able to get the last bus back to Guildford. They were certainly a credit to the service. Thank you."
"I don't feel anti-social behaviour is taken seriously. We have experienced it for the last four years that I know of outside our property, by a group of boys who drink, smoke weed, shout, swear, listen to loud music, encourage there dogs to fight and have damaged our property on several occasions. I have rung 101 to report these crimes but feel that we are not supported or helped in anyway, or that anything is being done to stop these problems."
Response: Tackling anti-social behaviour is a priority for Hampshire Constabulary.
Click here to have a look at the current campaign that we are running.
2009
"I'm writing to thank you for taking action against the boy racers in Newport and the Island as a whole. It's been such a pain for years now, I'm glad you're going to try and sort the problem out."
"I would like to say a big thank you to Christine in the domestic violence unit for all her time and patience. She offerred invaluable advice, was always there at the end of a phone and took the trouble to find a refuge at the drop of a hat for myself and my two children. What a great, dedicated lady. We are now happily settled in our new home and looking forward to Christmas knowing that we will be safe, all together and very very happy. Many thanks."
"As a Portsmouth born exile I really look forward to my rare trips back to Pompey, especially if it includes a visit to Fratton Park. So I really wonder what on earth you lot were thinking with all the effort you put into making football fans sit down! Come on its pretty far down the scale of horrors! I am sure you are fed up of hearing this, but find some real criminals."
(edited) Response from Acting Inspector Hewitt, Portsmouth Operations Department: The issue of standing up at football matches is a difficult one for all - a lot of fans wish the practise to continue, yet it is one of the ground regulations that all fans must remain seated.
One of the priorities for officers employed within Fratton Park on a matchday is to provide support for the stewards employed by the football club whose role is to ensure the safety of spectators. The stewards, therefore, are responsible for enforcing the ground regulations including the issue of fans sitting down rather than standing. During the Hull match it was decided by the football club that stewards would enforce the ground regulation in relation to fans that were standing in the KJC Stand. A small number of police officers were deployed to that area to assist the stewards in this action if necessary. No arrests were made by police officers in relation to the actions carried out by the stewards in enforcing the ground regulations. The football club can take many sanctions against fans that persistently stand in a seated area, including ejection from Fratton Park and withdrawal of season tickets. I agree with your comment that officers should be targeting criminals, and this is obviously our aim.
I can confirm that all officers deployed at Fratton Park during a football match are in addition to those on duty elsewhere in the city and that Hampshire Constabulary is reimbursed for the services of the officers present.
"I wish to pass on my thanks to all the officers that attended and swiftly dealt with the invasion of travellers on our village green. Everyone that attended had a fantastic attitude. Despite many of them having to stay on duty passed thier finishing time. Without such a positive response I doubt that we would have had the same result."
"I wanted to access the website to find my local neighbourhood team. The postcode search on the home page gave me no response. My postcode is *******."
Response: This has now been fixed. You can find your neighbourhood team using the postcode search on this website.
"Yesterday while driving cross country I lost my route, ending up in Aldershot. I came across two of your officers on mobile camera duty. I pulled over and asked for directions. The officer I spoke to was extremely helpful and polite and I was back on route in no time. Unfortunately I did not have the foresight to note down his name or police number. Had I done so I would have mentioned the officer directly in this positive feedback. Many thanks."
"Credit where its due ; I recently parked my car in Parklands Hospital car park. I had stupidly left my sat nav on display, whereas I usually lock it in the boot, having been made aware by you that they were being stolen in the area. I was pleased to get a very nice letter from police warning me about leaving my sat nav on display in my car. I was really impressed by this, well done police in Basingstoke I say. Thankyou. Please do make sure that the officer who took my registration number down and bothered gets full credit for what he or she has done, and anyone else involved in this."
"Who has decided that my son and his friends & any other 17 year old cannot watch a movie in Basingstoke? My son and two friends drove from Lightwater in Surrey and collected a friend from Hartney Wintney to go to the movies on Friday night and were told that due to a curfew they were not allowed access to the cinema. It was 9.30 pm. They were told it was to stop under-18s from going to night clubs. I just want a simple explanation as to why kids cannot gain acces to the movies. They are not trying to enter night clubs or pubs."
Action taken: After investigating this feedback, it has been discovered that this is not a police curfew but one put in place by the cinema company. This has been fed back to the person who submitted the comment.
" I would just like to say thank-you to the two police officers who attended a collision on Leigh Road, Eastleigh, when my daughter had a bump in her car. Both were extremely caring and professional towards her and the situation. I'm sure you get plenty of negative feedback, so I'm sure its nice to get some positive!"
"I'm emailing under the 'other comments' category because I don't want this to be perceived as a complaint, but as feedback, that might help you improve the public perception of the police. I was at Port Solent at the weekend and saw the Hants Constabulary poster appealing for witnesses to the horrible murder that happened at Lloyds Bar on January 5th. I'm sorry - I don't have any information for you. What I want to make you aware of, and what I know is of miniscule importance to the investigation itself, is that the poster appealing for witnesses mis-spells the word 'witnesses' as "witness's". Your professional organisation being unable to spell that particular word reflects badly on you all. Sorry to have to make you aware of this, but if nobody does, then the negative perception just continues. I hope your investigators will have success in finding the person who carried out the stabbing."
Action taken: This has been brought ot the attention of the investigating officer and our graphics and corporate communications departments, so that we can ensure it does not happen again in future.
"Why do you ask for my ethnicity on your notes below--I consider it racist and require an answer. What bearing could it possibly have."
See the FAQs for an explanation of why we ask for ethnicity and other details.
